All orders are be subject to our full terms and conditions available to view below.All contracts are with Fireworks Factory Ltd (trading as Magnum Series). We recommend you read the the full small print so you are aware of your commitment and also our commitment to you. There are some key information points you will want to know regarding ordering and delivery.
You must be aged 18 or over, to legally buy fireworks. A valid storage license must be provided before despatch if your order exceeds 50 KG NEC (nett explosive content) which is around £3500 in total value. Please talk to us if you are unsure of the size of your order before committing to buy.
Payment and acceptance
All prices are stated in pounds sterling and inclusive of VAT at the current rate of 20%.
The details including price will be kept up to date on this website with the latest prices and any discount will be in the form of additional product added value. The price does not include the delivery charge, unless started, which will depend on the delivery method, quantities and the date of delivery. We accept payment by debit card, credit card via Paypal. After an order has been placed by you and confirmed by us, a contract for supply is in place and cannot be changed (but please see our cancellation policy).
The price of items on the site may vary with promotions. These promotions are strictly for set periods of time and cannot be extended. Prices in our Runcorn Store may also vary from that on this site. The in store price and any promotions on this site cannot be transferred, although you can buy at the online price if that is lower and opt for collect from store. Click and collect must be paid for at the time of reserving. Click and collect will be held for a period of 28 days before being returned to stock. your card will be refunded but we may take a restocking fee.
All our products are all fully compliant with the BSEN 15947 or British Standard BS7114 Part 2: 1988. It is important that you read all the information on each firework prior to setting up, preferably in daylight. If you are unsure of how to rig a firework or any other part of your display please call us on 07802 227 196 for friendly, expert advice. Lines are open during office hours only 10 – 4 for most of the year and 10-6 from 15th October to 8th November, Also open 10-4 on Saturdays during this period.
We may transfer our rights under these Product Terms & Conditions to another business where we reasonably believe your rights will not be affected. We shall not be responsible for any breach of these Product Terms & Conditions caused by circumstances beyond our reasonable control.
We deliver to the address stated on the order, which is the registered address of the card holder. There will be no exceptions. Delivery must be to someone over the age of 18 and we may ask to see the card the payment was made on. If no signature is obtained, the goods will be returned to us and you will be required to pay for the re-delivery of your order. We will text or phone you at least 24 hours prior to your delivery to let you know we are coming. If you are unable to accept delivery it could be that your delivery may be on the next run to your area which could be up to 7 days away.
On orders above £200 inc vat we offer FREE delivery in England, Wales and Scotland (Excluding Scottish Highlands and UK offshore). Free delivery is based on a single delivery. For orders under £200, a fixed rate of £30 plus vat is charged per order.
The Title to the products will not pass to you until we have delivered the item to you, received payment in full in cleared funds and a signature has been obtained.
Cancellation of order
We want you to be delighted every time you buy from us. Occasionally though, we know you may want to cancel or return items. You have the right to cancel your order up to 5 working days, by contacting us in writing, (we regret we cannot accept cancellations by telephone) Items must be returned in their original and undamaged packaging, with all of the original components intact and in a dry condition. A handling fee may be charged for returned goods for restocking and administration. No refunds are made on delivery charges.
Where a refund can be given, it shall be issued within 30 days from notice of cancellation. This will be in the form of a credit to the card made to make the payment.